Anne Fisher, a Fortune senior writer, had an interesting post about a survey finding that those that earn six figures and up are more likely to apologize. The article is called Want a Higher Paycheck? Say You’re Sorry. The statistics are amazing in the relationship between earnings and likelihood of accepting blame and apologizing for it. Those stats are:
Willing to Apologize Earnings
92% $100,000+
89% $75,000 – $100,000
84% $50,000 – $75,000
72% $35,000 – $50,000
76% $25,000 – $35,000
52% – $25,000
Anne does a good job with laying out the possible reasons for this correlation – really any one of them could be right. But I want to know what other qualities these high earners have.
In an earlier post I described politeness as a good strategy (A Strong Strategy – Politeness). As I see these numbers, I start to think if one personable action is more valuable or if they are all a multiplier affect. Here is a brief list of high earner little things. Feel free to send me more to add to the list.
Politeness
Looking people in the eye
Saying sorry
Saying hello